Lagunen terminal in Bergen offers a wide range of transport services, with a focus on public transport in Vestland. The terminal provides access to up-to-date information on timetables and maps, making navigation easier for travellers. There is also a journey planner available on mobile, which allows users to plan their journey effectively.
In addition to information services, Lagunen terminal also offers school transport and handling of lost and found items. Ticket control and travel guarantee with ticket refund are available to ensure a safe travel experience. For those using the ferry, there is an AutoPASS advance agreement that provides discounts, as well as a car calculator for cost calculations for those considering travel alternatives without a car. The terminal facilitates feedback and contact, which contributes to a better service experience for users.