Bergen Reiselivslag acts as a central office for the tourism industry in Bergen, a city known for its UNESCO World Heritage Site status, with Bryggen in particular as a prominent example. The organization promotes the city's rich cultural offerings, which include concerts, festivals and a variety of outdoor activities such as fjord and mountain hikes. Bergen is also known for its culinary specialties, such as Bergen fish soup and skillingsbolle, as well as a focus on local produce.
In addition to cultural and gastronomic experiences, Bergen Reiselivslag offers information on family-friendly activities through the "Children's Bergen" concept. They also provide access to unique accommodations and environmentally certified offers. The tourist information provides free advice and guidance, as well as the opportunity to purchase the Bergen Card, exchange currency and book activities throughout the Bergen region. The organization also presents top 10 lists for activities and experiences, as well as information on historical and cultural attractions.