Atender is a Norwegian company specializing in customer service, founded in mid-2019 by Andreas Helland and Erik Windahl Olsen. The company offers scalable customer service solutions, with a particular focus on human interaction. Atender has developed an operations center that monitors and provides technical support, and they also offer integrations with various software solutions.
The company uses Human In The Loop (HITL) services to ensure the quality of customer service. Atender has established itself as a trusted partner for several leading brands in Europe. With offices in Bergen, Oslo and Málaga, with Málaga serving as the main base for operations, they serve a number of customers, including Charge 365/Zaptec, Spond and Fonn Byggmappen.