Blue Cross Step by Step in Bergen offers coaching services with a focus on people who experience exclusion, especially in the areas of substance abuse, crime and mental health. The center aims to support participants in making desired changes in their lives. There is no requirement for a referral or decision to become a participant, making it accessible to anyone who wants help or information.
The location is located in a cozy house in Nedre Hamburgersmauet, and offers both conversation rooms and common rooms for participants. Blue Cross Step by Step collaborates with Bergen Municipality, the Norwegian Directorate of Health and the Norwegian Prison and Probation Service, and has experienced supervisors and professionals available to provide support. Participants are encouraged to set their own goals and activities, with guidance from timekeepers, and there is an emphasis on using existing activities in public spaces.