The Strandkaiterminalen in Bergen functions as a cruise terminal and offers a number of services for travelers. The terminal provides information about public transport in Vestland, as well as access to a travel planner that is available on mobile. Visitors can also find updates on any deviations in public transport, timetables and maps for easier navigation.
In addition to information services, the Strandkaiterminalen offers school transport and handling of lost and found items. There is also ticket control, a travel guarantee and options for ticket refunds. For those using cars, there is a car calculator for calculating costs, as well as an AutoPASS advance agreement that provides discounts on ferries. Users can provide feedback on their experiences, which contributes to continuous improvement of the services.