Fredrikstad bus terminal is a central transport service that offers a number of services to travellers. The terminal has ticket refund options and a travel guarantee, which gives passengers peace of mind in the event of unforeseen events. In addition, a lost and found service is offered for both buses and ferries, which makes it easier for travellers to recover items they may have lost during their journey.
The terminal's website uses artificial intelligence to improve the user experience, and provides access to information about road works and traffic conditions. There are also opportunities for bus advertising, which gives companies a platform for marketing. Fredrikstad bus terminal has a focus on inclusion and works actively to combat exclusion, which contributes to a more accessible and inclusive transport offer for all.