jem & fix is a low-cost DIY chain with a wide selection of building materials and garden equipment. The chain offers a varied range that includes everything from tools to garden furniture and car accessories. The store also has a drive-in solution, which makes it easy for customers to load heavy goods such as lumber and paving stones. In addition to physical stores, jem & fix offers online shopping options to meet various customer needs.
The chain has been present in Norway since spring 2018, and aims to become Scandinavia's largest DIY chain. The head office is located in Lysaker, near Oslo. jem & fix is involved in the local community by supporting local projects and initiatives. For customers who sign up for the newsletter, monthly raffles for gift cards are arranged, which helps to strengthen customer engagement. Focus on customer service and accessibility are central elements in the chain's operations.