Berg Sparebank is based in Halden and offers a wide range of banking services, including mobile banking and insurance. The bank focuses on personal customer service and relationships, and has authorized advisors with special expertise in credit and insurance. This enables them to provide tailored advice for loans, savings, pensions and insurance, tailored to the needs of each customer.
In addition to traditional banking services, Berg Sparebank arranges customer trips, such as to Hungary, to strengthen ties with its customers. The bank has also implemented digital appointment booking for advisor meetings, making it easier for customers to get the help they need. Berg Sparebank is known for its involvement in the local community, and has been named Norway's best customer service in 2025, which underlines the bank's focus on customer satisfaction and relationship building.