NAV Kontaktsenter Hedmark aims to provide comprehensive information and guidance in several areas related to work, health and illness. The organization advises individuals on family and child matters, as well as pensions and social services. This makes it easier for users to navigate the public service offering and find the help they need.
The center also offers aids and adaptations for people with different needs, which contributes to increased accessibility for all users. To meet the need for quick assistance, a chatbot has been implemented that provides immediate help. NAV Kontaktsenter Hedmark focuses on user-friendliness, with shortcuts to relevant services and information, making it easier for users to access the resources they are looking for.