NAV in Hammerfest is a public agency that offers a range of services related to work, health and social conditions. The office provides guidance on family and children, as well as advice on pensions and social services. This makes it an important resource for citizens seeking information and support in various life situations.
One of NAV's focus areas is facilitating people with special needs, where they offer aids and adapted solutions. To improve accessibility, they have also implemented a chatbot, which gives users the opportunity to get quick help and access to relevant services. NAV's work is characterized by a goal of user-friendliness, which makes it easier for citizens to navigate the various offers.