Espresso House is part of the largest coffee shop chain in the Nordic region with over 500 coffee shops. The chain specializes in coffee experiences and "fika", a Swedish tradition of enjoying coffee with something sweet. In addition to a varied selection of coffee, they offer catering services for easy serving, as well as digital gift options for coffee lovers. Each month a new drink with unique flavors is presented, and the stores have a selection of gifts for coffee enthusiasts.
The chain has a strong focus on quality and passion for coffee, which is reflected in their offerings. Espresso House invites customers to create pleasant "fika moments" with friends and family, either by taking a break in the cafe or buying something to take away. It is also possible to download their app for offers and pre-ordering, which provides a convenient solution for those on the go.