The Child Welfare Service in Kristiansand offers emergency preparedness for children and young people who are in crisis. The service has a 24-hour emergency telephone number, 116 111, which provides access to help and support when necessary. The Child Welfare Service handles reports of concern related to violence, abuse and neglect, and assesses situations to provide advice, guidance or emergency help.
The collaboration with several municipalities in the region makes it possible to coordinate efforts to safeguard the best interests of the child in all assessments. Public authorities are required to report serious concerns, and there is also the option of anonymous notification to the Child Welfare Service. The service focuses on ensuring safety and support for children and young people in vulnerable situations.