Dolphin Software AS is a software company that offers a cloud-based contact center solution, specially developed for high-volume sales and customer service. The solution is designed to handle a large number of calls, with a capacity exceeding 500 million calls annually. The company targets various industries, including finance, healthcare and the public sector, and offers customized solutions to meet specific needs in these areas.
In addition to omnichannel customer service, Dolphin Software AS provides opportunities to triple outgoing sales. The company offers integrations with well-known CRM systems such as Salesforce, Zendesk and HubSpot, making it easier for users to manage customer interactions. Furthermore, the services include chatbot and IVR solutions, as well as security and compliance resources. The company also has a learning center for users, which helps to optimize the use of their solutions.