Leaddesk AS is a software company that specializes in Intelligent Software-as-a-Service for sales and customer service. The company offers an omnichannel customer service system that enables agents to handle up to 150 customers daily. With a focus on efficient channel management, Leaddesk ensures high sound quality and has a capacity of over 500 million calls per year.
The company has developed its own contact infrastructure which maintains an uptime of 99.95%. The servers are located in Europe, which contributes to data protection and compliance with local regulations. Leaddesk also offers integrations with popular platforms such as Zendesk and Salesforce, providing flexibility and customization options for users.