Sense Data AS is a software company that offers Sensedesk, a 100% web-based ITIL service desk. The system is designed to be user-friendly and available on all platforms, including PC, Mac, tablet and mobile. Sensedesk aims to reduce waiting time and increase productivity for users.
The solution provides detailed service history for both customers and end users, and includes a Configuration Management Database (CMDB) for a structured view of data and relationships. In addition, Sensedesk has a separate module for ITIL Change Management, as well as options for analyses, reports and graphs. The system also supports integrations with third-party tools, making it flexible and adaptable to different needs. Sensedesk is widely used in both the public and private sectors.