The Urban Environment Agency's towing facility in Oslo is part of the municipality's services and its main task is to handle the towing of wrongly parked vehicles. The facility helps to maintain order in the city's traffic picture and ensures that parking rules are observed. This is part of a wider work by the City Environment Agency, which also includes various services within kindergartens and schools, as well as information on policy and transparency.
In addition to towing services, the Norwegian Environmental Agency offers a number of resources for residents. This includes 24-hour services, information on current issues and events in the municipality, as well as a focus on community engagement and citizen dialogue. There are also resources available for mental health and support in crisis situations, which underlines the agency's commitment to the citizens' welfare.