The Oslo municipality Customer center and helpline function as a central point of contact for the citizens of Oslo. The center offers information and guidance on municipal services, as well as answers to questions relating to various public services. This includes, among other things, questions about health, education, social services and urban development.
The customer center aims to make it easier for residents to navigate the municipality's offers and services. Through the helpline, residents can get direct help and advice, which helps to strengthen communication between the municipality and the population. The center is part of the municipality's overall efforts to improve the availability and quality of public services.