Espresso House is part of the Nordic region's largest coffee shop chain with over 500 coffee shops. The chain specializes in coffee experiences and "fika", a Swedish tradition of taking a break with coffee and something sweet. In addition to a varied selection of coffees, they offer seasonal favorites and drink of the month, giving customers the opportunity to try new flavors.
The coffee shop also has a focus on giving customers the best possible experience, with offers such as digital gift options for coffee lovers and catering services for easy serving. Espresso House also organizes special celebrations, such as Cinnamon Bun Day, to create a pleasant atmosphere for visitors. It is possible to buy something quickly on the go, or to sit down to relax in a cozy setting.