SiO Customer Service is an information unit that handles general inquiries from users. The service focuses on offering high-quality medically sound health services, and aims to meet the needs of its users in an efficient manner. Inquiries are treated confidentially, and written answers are given to ensure clarity and documentation.
Customer service encourages users to provide feedback and complaints, which is part of their strategy for continuous improvement of services. In addition, they offer contact information for specific areas, so that users can easily find relevant information. This contributes to a more targeted and informed dialogue between the service and the users.