The civil ombudsman is an independent institution whose main task is to control the public administration in Norway. This office was established to ensure that individuals are not exposed to wrongdoing by public authorities. The civil ombudsman functions as a supervisory authority and has the authority to investigate complaints from citizens who believe they have been treated unfairly by public bodies.
The civil ombud also aims to promote legal certainty and contribute to a more open and responsible administration. Through its investigations and recommendations, the Civil Ombudsman can influence practice and procedures in the public sector. The institution works to ensure that the administration follows laws and regulations, and that the rights of individuals are safeguarded.