The Development and Skills Agency functions as Oslo Municipality's internal service provider, and offers a wide range of services such as project management, IT, procurement, organizational development, management support, recruitment, as well as payroll and accounting services. The agency aims its services at both the municipality's employees and residents, and aims to adapt these to the municipality's needs.
The agency plays a central role in the digital transformation of Oslo municipality, with a focus on developing fully digital solutions for residents and businesses. This includes smarter and more efficient services that are universally designed, as well as competence building and the introduction of interaction tools for the municipality's employees. In 2026, the agency will undergo a new organization that will result in the creation of two new agencies, which could affect the service offering.
The Development and Skills Agency is part of the City Council Department for Finance in Oslo Municipality, and contributes to citizen dialogue and political insight. Cooperation with suppliers and partners is also an important part of the agency's work, which underlines its focus on development and skills enhancement.