Klosterenga housing association is a housing cooperative in Oslo that offers its residents a range of services and guidelines to ensure a safe and well-functioning living environment. The housing association has established clear procedures for handling emergency situations, including breakdowns related to water, drainage and lift stoppages. Residents can easily find information about who to contact if they need emergency help.
In addition to handling emergency situations, Klosterenga housing association provides advice on the maintenance of both housing and communal areas. There are also opportunities for residents to make suggestions for improvements or changes to the housing association. The housing association also accepts complaints from residents regarding neighbours, and has specific guidelines for evacuation in the event of fire, especially adapted for people with disabilities.