Viking Redningstjeneste is Norway's largest assistance company within roadside assistance and car recovery. The company offers roadside assistance 24 hours a day, 365 days a year, with a response time of less than 60 minutes. The services cover all types of vehicles and include dealing with punctured tyres, starting assistance, fuel shortages, lockout, engine stoppage and incorrect filling. In addition, they offer battery replacement and other service services.
Viking Redningstjeneste has an extensive network of roadside assistance stations located throughout Norway, which ensures that customers receive help wherever they are. The company has a high customer satisfaction rate, with 97% of customers reported as satisfied. In 80% of cases, customers get help on the spot, and it is also possible to follow the tow truck's progress via their system. Mapping of problems takes place before help is sent, which contributes to an efficient and targeted service.