Porsgrunn City Hall serves as a central administrative center for the municipality and offers a wide range of services. Here, residents can get help with planning, building and property, as well as access to health and care services, including emergency services. In addition, it is possible to get information about vaccination and infection control, which are important aspects of public health.
The building also houses services aimed at mental health and substance abuse care, as well as adapted housing. Welfare technology is part of the services, which are intended to help improve the quality of life for residents. Porsgrunn City Hall emphasizes cultural and sports services, as well as support schemes for children, young people and families, and has its own refugee health service. There is a focus on promoting an active everyday life and civic engagement among residents.