SUME Consulting is a Randaberg-based business development firm with a particular focus on customer service and branding. They offer consulting services for customer service optimization and have the ability to take over the entire customer service operation for their clients. Through customized solutions, they work to meet the specific needs and goals of each individual customer.
The company emphasizes fast response and quality in its services, and aims to transform customer service from a defensive to an offensive strategy. SUME Consulting engages in a thorough understanding of the customer's needs, which helps develop effective branding and customer service strategies. They operate without costs until a pre-agreement has been entered into, which provides security for potential customers.