The Patient and User Ombudsman in Telemark is an agency that works to safeguard the rights of patients and users of health and care services in the region. The Ombudsman acts as a link between patients, users and the health care system, and offers information, advice and guidance on rights and opportunities in dealing with health services.
The Ombudsman aims to ensure that patients and users receive safe and good treatment, and that their voices are heard. They work to promote the quality of services and can assist in complaints if problems arise in connection with health services. Through their work, the Patient and User Ombudsman contributes to strengthening the position of patients and users in the health care system.