Ukom is a public agency based in Stavanger, whose main task is to investigate serious incidents in the healthcare sector. The aim of these investigations is to improve patient safety. Ukom receives reports from patients, users and relatives, and focuses particularly on legally required reports related to serious incidents.
After conducting investigations, Ukom prepares reports that will help strengthen patient safety. In addition, the agency participates in conferences and events to raise awareness of the topics they work on. The process of conducting investigations can be lengthy, and Ukom is open to reports from both healthcare professionals and the general public.