The Norwegian Consumer Authority in Tromsø is a public supervisory authority that works to safeguard consumer rights. The office's task is to help resolve consumer disputes both nationally and internationally. Through guidance and dialogue, they offer support to consumers who have questions or problems related to consumer rights.
The authority focuses on the Transparency Act and provides advice on advertising in social media and online shopping. In addition, they cooperate strategically with other Nordic countries to strengthen consumer protection in the region. The Consumer Authority also has a separate section that offers tips and mediation in cases, which helps to resolve conflicts between consumers and businesses.