NAV Tromsø is a social service that offers a wide range of services related to work, health and illness. The organization provides guidance on family and child matters, as well as advice on pensions and social services. This enables citizens to get help navigating complex systems and finding the resources they need.
In addition to traditional advisory services, NAV Tromsø also offers aids and adaptations for people with different needs. This includes adaptations that may be necessary to ensure that everyone has access to the services they are entitled to. The organization focuses on accessibility and offers information in several languages, which helps to accommodate the diversity of the population. For quick help and guidance, a chatbot has also been developed, which allows users to get answers to questions in an efficient manner.