The oracle service Gløshaugen is an IT support scheme aimed at students and employees at educational institutions in Trondheim. The service offers help with various IT problems and aims to make digital tools more accessible and user-friendly. To meet the needs of users, there are physical counters on several campuses, as well as a self-service portal that provides faster access to assistance.
The services include, among other things, literature searches, access to digital learning resources and publications. User support for Office 365 and other digital tools is also part of the offer, which covers both academic and administrative needs. The oracle service Gløshaugen focuses on providing comprehensive support to ensure that users get the help they need in their digital everyday life.