Birkelandskiftet terminal in Bergen offers a wide range of transport services with a focus on public transport in Vestland. The terminal provides access to information about travel routes, timetables and maps, making it easier for travellers to plan their journeys. A mobile journey planner is available, and users can receive updates on any deviations in public transport.
In addition to information services, the terminal also handles lost and found items and ticket control. Travellers can benefit from a travel guarantee and ticket refund, as well as opportunities for feedback. Birkelandskiftet terminal also offers an AutoPASS advance agreement for ferries, which provides discounts, as well as a car calculator for cost calculations for those considering travelling by car.