🚨 Emergency numbers, offline navigation and "plan B" 🗺️

Numbers 110/112/113 — when to use them

● 113 — ambulance (AMK): in case of life-threatening situations/injuries, sudden illness. For non-emergency medical assistance, call the national number 116 117 (legevakt).

● 112 — police: security threats, traffic accidents with casualties, search and rescue situations. Non-emergency issues — 02800. Important: if your operator has no coverage/no SIM card/no money on your account, 112 will still try to connect to any operator available in the area (emergency roaming). If no operator has coverage, the call cannot be connected.

● 110 — fire and rescue: fire/smoke/gas leak/rescue operations. Since 31 March 2018, cars have been equipped with the eCall system: in the event of a serious accident, the car automatically calls the emergency services and sends its coordinates; in Norway, calls are handled by 110 centres.

Additionally, for the sea: in emergencies, call 112; for assistance at sea, call the Kystradio coastal service on 120 (available 24 hours a day; they also monitor VHF channel 16).

Hjelp 113, coordinates and "how to explain where you are"

● The Hjelp 113 app (Stiftelsen Norsk Luftambulanse) shows your coordinates on the screen and suggests the nearest AED, and with one tap it calls 110/112/113. Even if the AML has not transmitted your position (e.g. foreign number), you can read the coordinates from the screen to the dispatcher. If there is no connection, take a screenshot of the coordinates at the scene and go look for coverage — then give the coordinates "from the patient's location/incident."

● AML (Advanced Mobile Location) automatically sends your coordinates from your smartphone when you call 110/112/113; the accuracy is usually within tens of metres. Works on iOS 11.3+ and Android 2.3.7+. However, not all calls will be covered, so be able to describe your location: object/path/parking number, direction, distances.

● Nød-SMS (110/112/113) for deaf/speech-impaired people — requires prior registration of your number. In the SMS, be sure to indicate where you are, what happened, who is involved, and how many people are involved.

⚠Important information about communication: 112 may work through a "foreign" network, but at least one network in the area should be available. In the mountains, keep your phone warm (the battery drains faster in the cold), do not rely solely on apps — take a paper map/compass with you.

Offline maps: how to save an area in advance

For trails and hiking routes:

● UT.no (official DNT tour app): the help section has step-by-step instructions on how to download offline maps of your chosen area to your phone.

● Norgeskart Friluftsliv / Norgeskart (Kartverket): supports offline maps with the option to save your areas (some features require a subscription).

Versatile in the city and on the roads:

● Google Maps: download "Offline maps" for the region you need and update them periodically so they don't expire.

Tip: let the maps download over Wi-Fi while charging; check that the entire route is within the downloaded area. When travelling, turn on power saving mode and airplane mode without turning off GPS if you need maximum battery life (saves battery).

"Contact on shore" and communication protocol

Follow the Fjellvett code: "Plan your trip and tell someone where you are going." This means that before you leave, you send a trusted person your route (loop/trail), group members, start/ETA return, plan B, contacts, car number and parking location. Agree on what to do if you do not make contact at the agreed time.

Example protocol (template):

1. "Start 18:30, 7 km loop; ETA 20:45; buffer +45 min."
   
2. Check-ins: "halfway point" and "end of trail".
   
3. If there is no connection within ETA+45, try calling again → wait another 15 minutes.
   
4. Next, call 112 with the latest known information (route/coordinates/clothing). (Logic from Fjellvett: give them a chance to get out on their own, but don't delay in calling for help.)

Plan B: if something goes wrong

● Assess the situation: stop in a safe place, put on wind protection, keep warm, save battery power.

● Location: open Hjelp 113 and write down/take a photo of your coordinates; describe landmarks (trail/sign number, bridge, fork in the road).

● Communication: try 112 (even without a SIM card or credit — if you have network coverage from at least one operator); if there is no connection, move to another location (hill/open area), but leave a marker/remember where the victim is.

● Public alerts: "Nødvarsel" (cell broadcast) are only received with 4G/5G coverage — these are warnings from the authorities and cannot be used to call for help.

● Sea: near water — 112 (life-threatening) or Kystradio 120 (help/assistance), if available — VHF channel 16.

This material is for informational purposes only and does not replace official instructions or legal or medical advice. Before travelling, check the latest warnings and local regulations. In an emergency, call 113/112/110.