LeadDesk, which operates under Loxysoft AS, is a software provider specializing in Intelligent Software-as-a-Service for sales and customer service. The company offers an omnichannel customer service system that enables agents to handle up to 150 customers per day. With its own contact infrastructure that has an uptime of 99.95%, LeadDesk ensures high availability and reliability of its services.
The company delivers solutions that are adapted to various regulations in all markets, and their servers are located in Europe to ensure fast operation and data protection. LeadDesk also has integrations with well-known platforms such as Zendesk and Salesforce, which gives users the opportunity to further streamline their workflow. With over 500 million calls per year, LeadDesk is known for its high sound quality, which is essential for an optimal customer experience.