Prisolve is a software company that offers sales and support services to its customers. The company has a strong focus on customer service and support, which is reflected in their approach to communication. In order to improve the dialogue with customers, they encourage the use of screenshots, which can contribute to a more efficient problem solution.
In addition to sales and support, Prisolve collects email addresses in order to carry out sales and marketing activities. The company also has specifications for inquiries related to various companies associated with them, which can make it easier for customers to get the help they need. This systematic work with customer communication and follow-up is part of their strategy to ensure high customer satisfaction.