Socialboards is a software company based in Oslo that offers a complete digital customer platform. The platform enables users to manage various communication channels, including email, chat, contact forms and social media. With a unified inbox and a dashboard, users can easily handle media dialogue and get an overview of interactions with customers.
The company also offers pre-configured reports as well as the ability to create custom dashboards, giving users insight into customer data. In addition, Socialboards has open APIs that enable integration with existing CRM and ERP solutions. The platform supports the handling of dialogue on popular social media such as Facebook, Instagram and YouTube, which contributes to a holistic approach to customer communication.
