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Paid Services Terms | NorgeGuide

Last updated: 8 November 2026.

These terms apply to paid services for businesses on NorgeGuide (norgeguide.com): premium listing, priority placement and other promotion. They add to our Terms of Use. Please read them before you order.

1. Who provides the services

The website is owned and run by Madloba Info Limited, registration number 2457193, International Finance Centre, 8 Finance Street, Central, Hong Kong.

Paid services are sold and invoiced by our official partner Madloba Consult LLC, 29 Kote Marjanishvili St, building 2, Tbilisi, Georgia (madlobaconsult.com). Your contract for a paid service is with Madloba Consult LLC.

2. Who can order

Paid services are for businesses only: companies, sole traders and organisations acting in the course of their business. They are not offered to consumers. By ordering, you confirm that you act on behalf of a business and have the right to make the order.

3. What a premium listing includes

A premium listing is given for a fixed period. During this period:

  • your business is shown higher in the lists of its category and city and is highlighted with a crown icon;
  • your listing can be shown on the pages of similar businesses in the block "See more offers";
  • your own listing does not show blocks with other businesses;
  • you get a personal manager who helps with your listing, photos and texts;
  • through your manager you can reply to reviews publicly on behalf of the business. Replies are marked as replies from the business.

Paid places are always marked as advertising with the label "Annonse" and the crown icon. The exact scope, period and price are stated in the written offer and in the invoice. Other services (banners, articles, extra promotion) are agreed separately in the same way.

4. What payment does not change

  • Payment never changes reviews, ratings or the order of places in our editorial rankings (How the Rankings Work).
  • We do not remove or hide genuine reviews because a business pays. Reviews that break our rules are handled for everyone in the same way (Review Moderation).
  • We do not promise a certain number of visitors, calls or customers, or a certain position in search engines.

5. How to order

  1. Send your order to [email protected], or send a request through the Advertising page or write to [email protected].
  2. A manager sends you a written offer: services, period and price.
  3. When you accept the offer in writing, Madloba Consult LLC issues an invoice.
  4. The contract is concluded when you accept the offer. The service starts after the payment has arrived.

All agreements are made in writing (e-mail). Verbal promises are not binding.

6. Prices and payment

  • The price is stated in the offer and the invoice.
  • We accept payment only by invoice, in USD or EUR, by bank transfer. International SWIFT transfers are accepted. We do not accept card payments online.
  • Bank charges, intermediary bank fees and currency conversion are paid by the payer. The amount received must match the invoice.
  • Pay within the term stated on the invoice. If the payment does not arrive in time, the offer lapses and the service does not start.
  • Unless the offer says otherwise, prices do not include taxes that the customer must pay under the law of its own country.

7. Period and ending

  • The period is stated in the offer, usually one month or longer.
  • The service does not renew automatically. To continue, you receive a new offer and a new invoice.
  • When the period ends, your listing automatically returns to the standard free listing. It stays in the catalogue with all its information and reviews.

8. No refunds

Payments for paid services are not refunded, also if you stop using the service before the end of the period. This does not limit rights that you have under mandatory law.

9. Your obligations

  • Give correct information about your business and keep it up to date.
  • Send only materials (logos, photos, texts) that you have the right to use.
  • Your materials and offers must follow the law, including rules on marketing.

We may refuse or remove materials that break the law or our rules. If you seriously or repeatedly break these terms, we may stop the paid service after a written notice. In this case the payment is not refunded.

10. Licence

Premium features are provided as a licence to use the software and databases of Madloba Info Limited for the paid period. The licence does not transfer any rights to the website, its design or its data.

11. Liability

We do our best to keep the website and the paid features working. If the service does not work because of our fault, our liability is limited to the amount paid for the current period. This does not apply to intent or gross negligence, or where the law does not allow a limit.

12. Changes to these terms

We may update these terms. The version in force on the day you accept an offer applies to that order. The date at the top shows the current version.

13. Law and disputes

These terms are governed by the law of Georgia. Please write to us first; most questions can be solved by e-mail. Disputes that are not solved by agreement go to the courts of Tbilisi, Georgia.

14. Contact

Orders and payment questions: [email protected]. Other questions about paid services: [email protected]. Invoices are issued by Madloba Consult LLC, madlobaconsult.com. Legal details: Legal Information.

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