The collection agency in Oslo municipality is a public agency responsible for handling property tax, municipal taxes, parking fines and debt collection. The agency also offers guidance to residents, as well as chat services to provide faster responses to inquiries. Users have access to digital samples, which makes it easier to navigate the agency's services.
In addition to its core tasks, the Collection Agency focuses on transparency and political processes, which contributes to increased transparency in administration. The agency also plays a role in urban development in Oslo, and has plans for a new organization and a new name from 2026. 24-hour services ensure that residents have easy access to the agency's resources whenever necessary.
