Our competitor is listed but we are not: what to do

You see that a competitor is listed on NorgeGuide, but your business is missing. This only means that we have not added your business yet. Here is how to fix it.

1. Search once more

• Search for several versions of the name, including the legal name.
• Check the city and the category the business belongs to.
• Search for the address or the phone number.

If you find the business with wrong information, you can ask us to correct it instead of adding it again.

2. Add the business for free

Use the Add your organisation form. A standard listing is free. See also How to add your business for free. In the form you enter:

• your name and email address
• phone (optional)
• the name of the business
• a link to the website or to the business on Google Maps
• a short message, for example which city and category the business belongs to

We go through the request and reply as soon as we can.

Why is the competitor listed?

We collect publicly available information about businesses, and businesses can also add themselves. Being listed does not mean that a business has paid. Read more in Which businesses are listed on NorgeGuide?.

Is the competitor at the top?

If the listing has a crown icon, the business pays for priority placement or a premium listing. Such placements are always marked as advertising. Even so, payment never changes reviews, star ratings or the editorial rankings. See Does payment affect rankings and reviews?.

Related

• How to add your business for free
• Which businesses are listed on NorgeGuide?
• Does payment affect rankings and reviews?

Sources

• Brønnøysund Register Centre, Enhetsregisteret, in Norwegian (brreg.no)
• Norwegian Marketing Control Act, markedsføringsloven (lovdata.no)