The Social and Elderly Ombudsman in Oslo is an organization that offers advice and help to people who need support in health and care services. The ombudsman works to safeguard the rights of patients, relatives and users, and provides information about their rights. The organization offers free services and assists in dialogue with the place of service, as well as participation in meetings.
In addition to advice, the Social and Elderly Ombud helps with complaints related to various services, such as nursing homes, substance abuse care, housing, mental health and child protection. They also offer complaint forms for those who wish to complain about decisions or services. The ombudsman acts as a resource for those who need guidance and support in dealing with the health and care system.
