Invoices and payment documents

All paid services on NorgeGuide are paid by invoice. The invoice is sent by our partner Madloba Consult LLC in Tbilisi, Georgia. Here is what you need to know.

When does the invoice arrive?

1. First you receive a written offer with the services, period and price.
2. When you accept the offer in writing by email, Madloba Consult LLC sends you an invoice.
3. The service starts when the payment has arrived.

All agreements are made in writing. Verbal promises are not binding.

What is on the invoice?

The invoice shows the same as the offer: services, period and price. Check that everything is correct before you pay. If you see a mistake, write to us before you pay.

Currency and payment

• The invoice is in USD or EUR.
• You pay by bank transfer. International SWIFT transfers are accepted.
• We do not accept card payments online.
• Bank charges, intermediary bank fees and currency conversion are paid by the payer. The amount we receive must match the invoice.

More about the payment itself in How to pay for advertising and services.

Payment deadline

Pay within the term stated on the invoice. If the payment does not arrive in time, the offer lapses and the service does not start.

Taxes

Unless the offer says otherwise, prices do not include taxes that you must pay under the law of your own country. Ask your accountant if you are not sure.

Do you need a copy or another document?

Write to [email protected]. Include the invoice number, the name of your business and what you need. We answer as soon as we can.

Wondering if you can get a refund? See Can I get a refund or cancel the service?.

Related

• How to pay for advertising and services
• Can I get a refund or cancel the service?
• Paid Services Terms

Sources

• Terms of Use (NorgeGuide)
• Madloba Consult LLC (madlobaconsult.com)