How to edit or delete your review

Did you make a mistake in a review, or have you changed your mind? You can ask us to edit or delete your review. Here is how.

How to ask for a change or deletion

1. Send an email to [email protected] from the same Google address that you use to sign in to NorgeGuide. Then we can see that the review is yours.
2. Write the site name (NorgeGuide) and a subject, for example "Edit review" or "Delete review".
3. Add the link to the business page where the review is shown.
4. Write what should be changed, or that the review should be deleted.

We answer as soon as we can.

Edited text is checked

Every review is read by our moderators, also when the text is changed. The new text must follow the same rules: write about your own visit, without insults, threats, advertising or other people's personal data. The rules are in Review Moderation. Tips on writing a good review are in How to write a review.

Want to delete everything?

You can also delete your whole account. We then delete or anonymise your account data. After the account is deleted, we delete the data within 30 days, unless the law requires us to keep it longer. See How to delete your account and data and the Privacy Policy.

Is it someone else's review?

You can only change your own reviews. If you think another review is unfair or fake, you can complain about it. See How to complain about an unfair or fake review.

Your rights

Under the General Data Protection Regulation (GDPR) you have the right to have personal data about you corrected and erased. This also covers what you have written under your own name.

Related

• How to write a review
• How to delete your account and data
• How to complain about an unfair or fake review

Sources

• Regulation (EU) 2016/679, GDPR (eur-lex.europa.eu)
• Review Moderation (NorgeGuide)