Why is my business already in the catalogue?
Many business owners are surprised to find their business on NorgeGuide without having submitted it. Here we explain why.
Where does the information come from?
NorgeGuide is a catalogue of places and businesses in Norway. We collect publicly available information about businesses, such as name, address, phone number and opening hours. Information also comes from businesses themselves and from users. Much of this is already public, for example in the Central Coordinating Register for Legal Entities (Enhetsregisteret).
Is this allowed?
Yes. The catalogue is a reference service, and we process the information on the basis of legitimate interest under the General Data Protection Regulation (GDPR). There is more about this in the Privacy Policy.
What can you do?
- Check that the information is correct. If something is wrong, see How to correct information in a business listing.
- If the business is listed twice, tell us with links to both pages, and we will look into it.
- If you wonder what is shown, see What does a business listing include?.
Can the business be removed?
If you are a sole trader or another private person shown in the catalogue, you can object to the processing (GDPR Article 21). We assess each request individually. We do not remove businesses only because they do not want reviews. Read more in Can a business be removed from the catalogue?.
Do others pay to be shown higher?
Businesses can buy priority placement. Such entries are marked with a crown icon. Entries without a crown are shown in the standard order of the catalogue, which does not depend on payment. Payment never changes reviews, star ratings or editorial rankings. See How rankings work.
Related
- How to correct information in a business listing
- Can a business be removed from the catalogue?
- What does a business listing include?
- Privacy Policy
- How rankings work
Sources
Read also
Can a business be removed from the catalogue?
As a rule we do not remove businesses from NorgeGuide, but we fix errors and update closed ones. How to ask for a change or object.
The business has closed or moved: what to do
Has a business on NorgeGuide closed, moved or changed its name? Report it with the "Correct an inaccuracy" form and we update the listing.
How to correct information in a business listing
Wrong address, phone or opening hours on NorgeGuide? Use the "Correct an inaccuracy" form. We usually fix it within five working days.
How to add your business for free
A standard listing on NorgeGuide is free. How to add your business with the "Add your organisation" form, and what happens next.
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