How to correct information in a business listing

We collect information from public sources, from businesses themselves and from users. We check it when we can, but something may still be wrong or out of date. If you see an error, reporting it helps both the business and other users.

What can you correct?

• name, address and phone number
• opening hours
• website and email
• category or city
• description and photos

You do not need to own the business to report an error.

How to report an error

1. Open the Correct an inaccuracy form.
2. Paste the link to the business page on NorgeGuide.
3. Write what is wrong and what is correct.
4. Add a source if you can, for example the business website or its entry in the Central Coordinating Register for Legal Entities (Enhetsregisteret).
5. Enter your name and email address so we can reply.

What happens next?

Our editorial team checks the information and corrects the listing. We usually do this within five working days. If we need more information, we write to you. If you wonder where your request stands, see How to check the status of your request.

Special cases

• The business has closed or moved: see The business has closed or moved: what to do.
• The business appears twice in the catalogue, or you wonder why it is listed: see Why is my business already in the catalogue?.
• Errors in a review cannot be corrected with this form. Reviews have their own rules.

Corrections are always free. Payment does not give faster or different handling of error reports, and it never affects reviews or star ratings.

Related

• The business has closed or moved: what to do
• Why is my business already in the catalogue?
• How to check the status of your request
• Correct an inaccuracy

Sources

• Brønnøysund Register Centre: About the Central Coordinating Register for Legal Entities, in Norwegian (brreg.no)
• Terms of Use (NorgeGuide)