How do I share a Ruter ticket or move it to another phone?
New phone, buying for others and lost travel cards.
Short answer
You can move a Ruter app ticket to another phone up to two times by linking it to a Ruter profile and logging in on the new device. Tickets cannot be transferred to other users, but the app lets you buy a ticket for friends or family and send it to their phone. For more moves, contact Ruter's customer centre.
Why
- Ruter states that you can move a ticket yourself up to two times, and that further transfers must go through the customer centre.
- Ruter says tickets cannot be transferred to other users, but the app's buy-for-others feature lets you send a ticket to someone else's phone.
- A lost or stolen travel card can be replaced at Ruter's customer centre at Jernbanetorget or at a service point, and a new card costs NOK 50.
Details
If you have no Ruter profile, create one in the app and link the ticket to it, then log in on the new phone to move the ticket there. As an alternative, the customer centre can refund the old ticket so you can buy a new one. A travel card that stops working without visible damage is replaced free of charge.
Tip
Link your tickets to a Ruter profile before you change or reset your phone, so a period ticket is not left on the old device.
What may differ
Travel cards follow other rules: moving the ticket from a visibly damaged card costs NOK 50, and the card number must still be readable.
People also ask
- How do I transfer a Ruter ticket to another phone?
- Can I buy a Ruter ticket for someone else?
Sources
- Ruter: Transferring tickets (Norwegian)Checked at:
- Ruter: Smart tips in the Ruter app (Norwegian)Checked at:
This answer is for reference only. Rules can change, so check Ruter before you travel.
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