Post, parcels and online shopping
Sending a postcard, collecting a parcel or ordering from abroad: how the postal system works, what you pay in customs and VAT and where parcels are picked up.
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Where are Posten's own post offices in Oslo?
Posten runs three post offices of its own in Oslo: Vika in Klingenberggata 7, Majorstuen in Kirkeveien 61 and Nydalen in Kristoffer Aamots gate 5.
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Which parcel companies deliver in Norway (Posten, Bring, PostNord, Helthjem)?
Parcels in Norway are delivered by Posten and Bring, two brands of the Posten Bring group, and by other companies such as PostNord and Helthjem.
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What is Post i Butikk, and where can I find one?
Post i Butikk is a Posten counter inside a shop, usually a grocery store, and the nearest one is shown on Posten's online map.
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What are post office opening hours in Norway?
Post office opening hours in Norway vary from place to place, and Posten's online map shows the current hours and services for each location.
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Is there an Amazon in Norway?
Norway has no Amazon store of its own, but the US Amazon store ships many products to Norwegian addresses through its AmazonGlobal service.
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How do I forward my mail when I move in Norway?
When you move in Norway, order a permanent address change from Posten, which forwards letters to your new address free of charge for 12 months.
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What should I do if my parcel is lost or delayed?
If a parcel is delayed, check the tracking, since new events can take 1–4 days to appear, and then contact the sender, who normally files any claim with Posten.
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Does Posten deliver mail and parcels every day?
Posten delivers letters every other weekday, three days one week and two the next, while parcels to the mailbox come every weekday.
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How long do I have to collect a parcel in Norway?
Most parcels at a Posten pickup point must be collected within 7 days, which you can extend free of charge to 14 days in the Posten app.
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Can I send a parcel to myself to collect at a Norwegian post office?
You can send a parcel to yourself within Norway as a Norgespakke, with your own name and phone number, and collect it at a pickup point with ID.
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How do I address an envelope in Norway?
In Norway, write the recipient's name first, then the street address, and put the postcode and town on the bottom line, as in 0161 Oslo.
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Where are post boxes in Oslo, and how often are they emptied?
Red post boxes in Oslo are shown on Posten's online map, and those at postal outlets are emptied daily, while other boxes are emptied during mail delivery.
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How do I send a parcel from Norway to another country?
To send a parcel abroad, book it online with Posten, fill in the customs details in English and hand the parcel in at a drop-off point.
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How do I buy something on Finn.no as a foreigner?
You can buy on FINN as a foreigner by creating a free Vend account with your e-mail address and paying through Fiks ferdig by card or Vipps.
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How do I return an item I bought online in Norway?
When you buy online from a business, you can cancel by telling the seller within 14 days, counted from the day after you receive the item.
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Can I ship online orders to a pickup point in Sweden?
You can collect online orders at a pickup point in Sweden if the shop delivers there, and the goods then count towards your duty-free value limit in Norway.