I got a Norwegian toll invoice after my trip: is it genuine, and how do I pay it?
Genuine invoices, scam messages, rental cars and appeals.
Short answer
A genuine Norwegian toll invoice arrives by post from the toll company that owns the station and charges the regular rate with no penalty. Fjellinjen says neither it, Statens vegvesen nor AutoPASS sends toll payment messages by text or email, so never pay through such links. Rental firms pass tolls on to you, often weeks later.
Why
- AutoPASS says that if you drive without a toll tag, the toll company that owns the station sends an invoice by post at the regular rate, with no penalty charge.
- For foreign vehicles, a fee for looking up the owner in the home country's register may be added and is itemised on the invoice, for example EUR 5.10 for Germany.
- On 30 June 2026 Fjellinjen warned again that tolls are misused in scam texts and emails, and that toll companies never ask for card details by email.
Details
Pay with the details printed on the paper invoice, or find the toll company's website yourself instead of following a link. If you think a charge on a foreign-registered vehicle is wrong, you can appeal through Epass24 at epass24.com/appeal, which offers customer service in most European languages on +46 8 44 68 00 00. If you have already paid a scammer or shared card details, Fjellinjen advises contacting the police and your bank at once.
Tip
Compare the invoice with your trip: the toll station, date and number plate on a genuine invoice should match where and when you drove.
What may differ
With a rental car, the toll goes to the rental company, which charges your card: Sixt's Norwegian terms add VAT and any margin, and Avis says the toll charge usually arrives a few weeks after the rental ends.
Common misconception
Norwegian tolls never catch up with foreign cars.
What actually happens
All vehicles must pay road tolls in Norway. The owner of a foreign vehicle is looked up in the home country's vehicle register, which can add a lookup fee to the invoice.
People also ask
- How do I check unpaid tolls in Norway by number plate?
- How do I know if a Norwegian toll invoice is real?
Sources
- AutoPASS: PaymentChecked at:
- AutoPASS: Foreign vehiclesChecked at:
- Fjellinjen: Fjellinjen misused in SMS scamsChecked at:
- Avis: Frequently asked questionsChecked at:
- Sixt Norway: rental terms and conditionsChecked at:
This answer is for reference only. Rules can change, so check AutoPASS or the toll company named on your invoice.
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Can other electric cars use Tesla Superchargers in Norway?
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Can I get E5 or 98 octane petrol in Norway?
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