How to contact us

Did you not find an answer in the help centre? Here you can see where to write, so that your request reaches the right place straight away. We do not offer phone support, but we answer in Norwegian and English.

Forms

• Add a business for free: Add your business.
• Wrong details in a business listing, such as the address or opening hours: Correct an inaccuracy.
• A general message or feedback: the feedback form.

Email

• Support for questions the help centre does not answer: [email protected]. Write the name of the site (NorgeGuide) and a subject.
• Sign-in problems or deleting your account: [email protected], sent from the Google address you sign in with.
• Illegal content: [email protected] with the subject "Content complaint". See How to report illegal content.
• Payment, invoices and premium: [email protected].
• General contact with NorgeGuide and questions about personal data: [email protected].

How to get a faster answer

• Write about one topic per email.
• Include the link to the page it is about.
• For payments: give the invoice number and the name of the business.

We answer as soon as we can. We usually correct business details within 5 working days, and we reply to questions about personal data within 30 days. How to follow your request: How to check the status of your request.

Authorities can write to [email protected] with the subject "Authority request".

Who answers?

NorgeGuide is run by Madloba Info Limited. Paid services are handled by our partner Madloba Consult LLC. Read more in Who is behind NorgeGuide?. Addresses and more contact points are on the Contacts page.

Related

• How to check the status of your request
• Who is behind NorgeGuide?
• How to report illegal content
• Contacts

Sources

• Contacts (NorgeGuide)
• Feedback form (NorgeGuide)