How we handle personal data

Here is a short overview of how NorgeGuide handles personal data. The full text is in our Privacy Policy. We follow the EU General Data Protection Regulation (GDPR) and the Norwegian Personal Data Act.

Who is responsible?

The website is owned and run by Madloba Info Limited, registration number 2457193, Hong Kong. Paid services are invoiced by our partner Madloba Consult LLC in Tbilisi, Georgia.

What we collect

• Account: you sign in only with Google, and we receive only your name and email address. We have no passwords of our own.
• Forms: what you enter, for example name, email, business name and your message.
• Business listings: publicly available information about businesses, such as name, address, phone and opening hours.
• Reviews: your display name and the text you choose to publish.
• Technical data: IP address, device, browser and time.

We do not collect card details or ID documents, and we do not sell personal data.

How long we keep data

• Account: as long as it is active. After deletion we remove the data within 30 days, unless the law requires otherwise.
• Form submissions: 6 months after the enquiry is closed.
• Technical logs and backups: up to 30 days.

Who we share data with

The website is hosted in a data centre in the Netherlands (EU). Among other services we use Google Workspace, Cloudflare and, only with consent, Google Analytics and Google Ads. Some data may therefore be processed outside the EEA. For this we use the EU Standard Contractual Clauses. About cookies: What cookies does NorgeGuide use?.

Your rights

You have the right to access, rectification, erasure, restriction, data portability and objection, and you can withdraw consent. Write to [email protected]. We reply within 30 days. To delete your account, write to [email protected] from the Google address you sign in with. See How to delete your account and data.

Are you a sole trader listed in the catalogue? See Can a business be removed from the catalogue?. You can also complain to the Norwegian Data Protection Authority (Datatilsynet).

Related

• How to delete your account and data
• What cookies does NorgeGuide use?
• Can a business be removed from the catalogue?
• Privacy Policy

Sources

• General Data Protection Regulation (EU) 2016/679, GDPR (eur-lex.europa.eu)
• Norwegian Personal Data Act, personopplysningsloven (lovdata.no)
• Norwegian Data Protection Authority, Datatilsynet (datatilsynet.no)