Can't sign in with Google?

Signing in to NorgeGuide works only with a Google account. We have no passwords of our own, so we cannot send you a new password. Most problems can be solved in a couple of minutes.

Check this first

• Are you using the right Google account? If you have several, choose the one you used last time.
• Have you forgotten your Google password? You need to recover it with Google, not with us.
• Does your browser allow windows from Google? Some browsers block the sign-in window.
• Are strictly necessary cookies turned off? Sign-in does not work without them.
• Try another browser, or a private window.

If the rest of the site does not work either, see The site isn't working: what to check.

Have you lost access to your Google account?

Then you first need to get access back with Google. Follow Google's guide to account recovery (link under Sources). When you can open your Google account again, you can sign in to NorgeGuide as before.

Still having problems?

Write to [email protected] from the Google address you use to sign in. This lets us find your account. Write "NorgeGuide" and a short subject, for example "Sign-in". Tell us:

• what happens when you try to sign in
• which error message you see, ideally with a screenshot
• which browser and device you use

We do not offer phone support. We answer by email as soon as we can. Other ways to reach us are on the Contact us page. If you have already written to us, see How to check the status of your request.

Related

• How to sign in to NorgeGuide
• The site isn't working: what to check
• How to check the status of your request
• Contact us

Sources

• Google: How Sign in with Google works (support.google.com)
• Google: How to recover your Google Account or Gmail (support.google.com)