Can I delete my Vipps payment history?
Payments, receipts, chats, groups and deleting your profile.
Short answer
No, Vipps' help pages describe no way to delete individual payments, and the payment history disappears from the app only if you delete your whole profile. Even then, Vipps must keep some information for five or ten years under the anti-money laundering act. Payments made from your bank account also show in your online bank.
Why
- When you delete your profile, Vipps deletes or anonymises data such as payment and transaction history, payments between friends, receipts and chats.
- Vipps says the anti-money laundering act (hvitvaskingsloven) requires it to keep certain information for five or ten years after deletion.
- Section 3.3 of the Vipps terms says you lose access to your transaction history once the profile is deleted, but you can contact Vipps and ask for it.
Details
To delete the profile, tap the profile icon in the top right corner, choose Vis mer and then Slett profilen din. Some things can be removed without that step: you can delete receipt images and receipt data at any time, and you can always leave a chat. Deleting the app from your phone is not enough to end the agreement, so you must delete the profile inside the app.
Tip
If you only want fewer old payments in view, use the filter and the search field under Betalinger instead of deleting the profile.
What may differ
For a child under 15, both parents can see the payments and messages in the child's profile, and the history also appears in the child's online bank and on account statements.
Common misconception
Deleting the Vipps app deletes your profile and history.
What actually happens
Removing the app is not enough: you must delete the profile inside the app, and Vipps still keeps some information for five or ten years.
People also ask
- How do I delete payments in Vipps?
- Can I delete the Vipps log?
Sources
This answer is for reference only. Features and fees in Vipps can change, so check the Vipps help pages before you rely on them.
Digital payments in NorwayRelated questions
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How do I find the IBAN for my Norwegian bank account?
You find the IBAN for your Norwegian account in your bank's online bank or app under the account details, and also on your account statement.
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Why did my hotel or car rental company block money on my card in Norway?
Hotels and car rental companies reserve money on your card as security, and the reservation is released once the final amount is settled.
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How do I pay a Norwegian invoice with a KID number from abroad?
To pay a Norwegian invoice from abroad, make an international transfer to the payee's IBAN and BIC and enter the KID number as the payment reference.
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Do Norwegian banks charge an annual fee for debit cards?
Yes, banks such as DNB charge an annual fee for an adult debit card, currently NOK 295 a year, while cards for children and young people are free.